
Frequently Asked Questions
Lakeway Psychiatry and Behavioral Health is a private pay practice. We are Out of Network with all commercial insurance providers including Medicaid and Medicare.
We can provide you a detailed invoice (superbill) per request that can be submitted to your insurance company for possible partial or full payment. Our clinic is not responsible for any insurance billing or payment related issues.
Our clinic has formally opted-out of government managed care programs including Medicare and Medicaid. This means that as a clinic, we will establish a private contract with our patients under Medicare/Medicaid in agreement that services provided by our practitioner are not covered by Medicare and no payment can be made to the physician or practitioner or to beneficiaries. As a patient, you will be charged an agreed fee per clinic rules and you are responsible for full payment in cash to the clinic. This also means that reimbursement forms cannot be filed to Medicare by patient, and the patient will not be able to receive any reimbursement. Patients under managed care will have to agree to signing a contract specifying the above terms prior to being seen by our psychiatrist.
Failure to keep your scheduled appointment will result in a full session fee for follow-up visitation unless you cancel at least twenty-four (24) hours prior to the appointment time. In emergent circumstances, please immediately contact our office and if the circumstance is determined to be dire, this fee will be waived. This fee cannot be waived more than twice.
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Payment is expected on the day of service. Any unpaid due amount is subject to a weekly late fee of $20. Unpaid bills that are pending beyond 6 weeks will be sent to collections.
If you do not see your questions or concerns on this page and feel that others can benefit from them, please email us and let us know your question. We will be happy to post your question with applicable answers on this page.